FAQ

You can follow the below steps to book a service.

1. Download and Register the Sparetime user app from either Google Play store or iOs app from Apple Store.
2.Search for the category you want.
3.Open the sub-category and follow the instruction as you go forward.
4.Once you have booked the service, wait for the Provider to be accepted.
5.App assigned service provider will reach to address you provide and deliver the service.

If you want service but cant avail of it at the time you booked the service, we recommend you reschedule the booking for a different time.

If you want to cancel follow below the steps, go to my bookings and go to upcoming bookings.

Select the booking you want to cancel and click the cancel.

Follow the steps to book a service to reschedule a booking for a different time.

1.Search for the booking you want to reschedule
2.Click on reschedule
3.Select the preferred time slot if available and submit.

Once you place a booking, you will receive a confirmation on the app.

And you can view on my bookings.

Contact details for the professional are in the “My bookings” section.

Select the service provider you want to call and contact directly.

Our service providers generally respond within the time frame stipulated on the app.

We track if the job is not started on time and our customer service team will work on the issue immediately.

Be assured that either the service provider or our representative will get in touch with you in case the job can’t begin on time.

If you face any problem please feel free to get in touch with us ******

After each service is completed you will be asked to rate the professional.

You can also leave feedback.

You can book your preferred provider through the Sparetime Android and iOS app.

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